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New Client Onboarding Checklist

Wondering what to expect when you start working with a bookkeeper? Here's a step-by-step look at the process.

🎉 Welcome!

Starting with a new bookkeeper can feel overwhelming, but it doesn't have to be. Here's exactly what the process looks like so there are no surprises.

Step 1: Discovery Call

We start with a free 30-minute call to get to know each other and understand your business. I'll ask about:

Your business type and industry
How long you've been in business
Your current bookkeeping setup (or lack thereof)
Your biggest financial pain points
What you're hoping to achieve

Step 2: Proposal & Agreement

Based on our call, I'll put together a custom proposal that includes:

Scope of work (what I'll handle for you)
Pricing based on your specific needs
Timeline for cleanup (if needed)
What to expect going forward

Step 3: Document & Access Collection

I'll send you a simple checklist of what I need to get started. Don't worry — I walk you through every step. Typical items include:

📄QuickBooks Online access (or we'll set it up together)
📄Bank statements (3-12 months depending on cleanup needs)
📄Credit card statements
📄Most recent tax return
📄Any outstanding invoices or bills
📄Payroll information (if applicable)
📄Login credentials for payment processors (Stripe, Square, etc.)

Step 4: Books Review & Cleanup

This is where the magic happens. I'll:

🔧Audit your current books to identify issues
🔧Create a cleanup plan with a clear timeline
🔧Reconcile all accounts
🔧Fix miscategorized transactions
🔧Set up proper chart of accounts
🔧Clean up any duplicate or missing entries

⏱️ Typical cleanup timeline: 2-6 weeks depending on how far behind things are.

Step 5: Results Review

Once cleanup is complete, we'll hop on a call where I'll walk you through:

📊Your clean Profit & Loss statement
📊Your Balance Sheet
📊Key insights about your financial health
📊Recommendations for improvement
📊Your ongoing bookkeeping plan

Step 6: Ongoing Support

From here, I handle your books on an ongoing basis. You'll get monthly reconciliations, categorized transactions, financial reports, and regular check-ins. You focus on your business — I'll handle the numbers.

Ready to get started?

The first step is a free, no-pressure discovery call. I'll learn about your business, take a look at your books, and tell you exactly how I can help. No judgment, no jargon — just clarity.

📅 Book Your Free Discovery Call
📅Book Free Audit